Job Title

Senior Manager, Technical Support (Bank Infrastructure)

  • Position:
  • Salary:
  • Location:
  • Job ID: 03149
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Job Description

Job duties:

  • Act as Project Manager on critical infrastructure projects
  • Assist Department Head to define long term network and infrastructure strategy and roadmap
  • Keep on fine-tuning and maintaining a secured, high performance and availability IT infrastructure
  • Guide the Technical Support Managers to ensure the projects and tasks are align to the corporate infrastructure and network strategy
  • Have a good management and control on both timeframe and investment
  • Propose solutions to support the Group’s new business directions and initiatives, including cloud based platform and Fintech initiatives in bank
  • Evaluates, fine tunes and develops a cost effective LAN/WAN/SEVER/CLIENT Infrastructure for business to have a high availability platform for the business
  • Perform vendor management.
  • Ensures IT service providers can provide up-to-standard service level, develop process to monitor their performance with reference to SLA
  • Performs inter-network performance management and capacity planning etc.
  • Design and monitor contingency planning process

Job requirements:

  • Bachelor Degree in Computer Science, Information Systems or related disciplines
  • Over 8 years of experience in technical support area in financial services industry
  • Good client management skill and able to prioritize, multi-tasks and follow established procedures to attain positive results when resolving issues
  • Familiar with Linux, Windows, UNIX, DB2, Oracle, SQL and supporting of SAN storage and VMware environment
  • Good team / project management and organizational skills
  • Able to work independently and communicate well with stakeholders



Interested parties please send your detail resume in MS WORD format with current and expected salary through APPLY FOR THIS JOB.

All data collected will be used for recruitment purpose only & will be used strictly confidential.
Only shortlisted candidates will be notified.

Required: Admin & HR

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Senior Manager, Technical Support (Bank Infrastructure) (ID: 3149)

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