Job Title

Senior Manager, Segment and Transaction Capacities Development (Bank)

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Job Description

Job duties:

  • Implement customer proposition strategy, design customer journey and develop portfolio programs to designated segments
  • Design and implement customer journey across multi-channel touch points for enhanced customer engagement in alignment with segment strategy for a diverse customer base
  • Identify opportunities to acquire and grow customer relationships and increase their profitability through improved targeting, effective anchor and appropriate channel strategies
  • Develop customer solutions including loyalty programs and events, and product offerings based on analytics insights, customer characteristics and needs to deepen customer relationship
  • Collaborate with business units, channel teams, marketing and IT to develop the Bank’s transaction capacity, such as ATM service and remote account opening


Job requirements:

  • Degree holder with major in Business Administration, Marketing, Finance or related discipline
  • Over 7 years of solid working experience in product management, customer management or sales development in banking industry
  • Familiar with banking products and operations/service enhancement, and with the drive to strive for success
  • Innovative with good organizing and problem solving skills


Interested parties please send your detail resume in MS WORD format with current and expected salary through “APPLY FOR THIS JOB”.

All data collected will be used for recruitment purpose only & will be used strictly confidential.
Only shortlisted candidates will be notified.

Required: Banking / Finance

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Senior Manager, Segment and Transaction Capacities Development (Bank) (ID: 2565)

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