Job Description
Responsibilities:
- Formulate and execute business strategies for digital banking channels, which include internet, mobile and social media channels for both personal and business clients of Retail Banking;
- Explore and implement new digital banking solutions and initiatives for the Bank;
- Lead projects to enhance the digital banking channels to increase the competitiveness of the platforms;
- Lead in implementing the competitive digital solutions for the Bank;
- Define solutions to increase the efficiency of the digital communication channels (e.g. Email, SMS and push notification);
- Contribute input or ideas in turning digital channels to be an important service channel;
- Ensure internet activities comply and fulfill regulatory requirements and protect the best interest of customers;
- Provide support in executing and monitoring the overall development of online services for different channels;
- To monitor the usage of digital banking services and monitor the market trend;
- To prepare competitors’ benchmarking and analysis;
- To assist other divisions or bank’s subsidiaries in digital channel development.
Requirements:
- Degree or above with major in Business Administration, Marketing, e-Commerce, Information Technology or related disciplines;
- At least 5 years relevant experience in banking industry with proven track records in online banking service development, include e-Banking and mobile banking channels;
- Self-motivated with strong analytical and planning skills;
- Detail-oriented & able to work under pressure to meet tight schedule;
- Good communication skills and attention to detail;
- Knowledge in HTML, CSS and JavaScript is preferred;
- Experience in using Adobe Photoshop, Dreamweaver, content management system.