Job Description
The successful candidate will be participated in the transformation to the next generation of IT infrastructure. Moreover, this candidate has to supervise a team for day-to-day operation of the organization’s computer systems and network to ensure 24 hours operation of systems and provide technical support when problems occur.
Job responsibilities:
- Responsible for the analysis, design, and implementation and ongoing operation / maintenance of IT systems infrastructure
- Performs configuration management for all inter-networked LAN segments and WAN facilities with NCC
- Studies and proposes solutions on network areas to support the Group’s new business directions and initiatives, including Fintech initiatives
- Assists in development and maintenance of LAN environments including internally developed and externally supplied applications
- Maintains the security and integrity of the inter-network of LANs and single systems
- Performs first level 7×24 problem determination, resolution and management for all customer problems in the LAN and Desktop environments
- Provides production system support for all database, hardware and operating system for all servers and network infrastructure, including implementation, migration, troubleshoot and upgrade.
- Performs inter-network performance management, capacity planning and traffic analysis
- Provides technical support on traditional PABX, IP PABX and Voice Recording System. Design and enhance the functionalities of IP PABX system to fulfil business user requirements and DR requirements
- Manages vendor performance to ensure their service standard meets SLA
- Participates in head office relocation project
Job Requirements:
- Bachelor Degree in Computer Science, Information Systems or related disciplines is necessary
- Minimum 10 years of experience in technical support area in banks is a must
- Excellent client management skill and able to prioritize, multitask and follow established procedures to attain positive results when resolving customer issues
- Familiar with Linux, Windows, UNIX, DB2, Oracle, SQL and supporting of SAN storage and VMware environment is required
Interested parties please send your detail resume in MS WORD format with current and expected salary through “APPLY NOW”
All data collected will be used for recruitment purpose only & will be used strictly confidential
Only shortlisted candidates will be notified