Job Title

Customer Service Representative (Call Centre)

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Job Description

Responsibilities:

  • Provide high level of customer service for customers on product & service enquiries via service hotline
  • Execute all customer service tasks in call centre operation with great level of quality, accuracy and productivity
  • Handle customer complaints with a high sense of urgency
  • Respond to all inbound calls, clients and service partners with the professional service standard

 

Requirements:

  • Degree holder in Business Administration, Management, Hospitality or other related disciplines
  • 1 – 2 years or above working experience in MNC within a call centre environment with Road Side Assistance or Travel Assistance would be an advantage
  • Strong command of English, Cantonese and Mandarin (verbal and written)
  • Strong teamwork, time management and communication skills
  • Good interpersonal, analytical and problem solving skills
  • Skillful with case reporting applications in call centre


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Interested parties please send your detail resume in MS WORD format with current and expected salary through “APPLY FOR THIS JOB”.

All data collected will be used for recruitment purpose only & will be used strictly confidential.
Only shortlisted candidates will be notified.

Required: Insurance, Sales, CS & Business Devpt
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Application

Customer Service Representative (Call Centre) (ID: 2707)

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