Job Description
Responsibilities:
- Provide customer service and follow up clients’ inquires by phone calls / emails
- Handle enquiries from pension scheme members with professional MPF knowledge and in good manner
- Ensure the service is up to standard and comply with regulatory requirements
- Ensure that all service queries are resolved timely and recommend improved procedures as appropriate
Requirements:
- Degree holder with minimum 3 years’ MPF or related experience
- MPF license holder with strong communication skills
- Excellent command in English, Cantonese and Mandarin
- Immediate available is preferred