Job Description
Responsibilities
- Handle customers’ enquiries, requests and complaints in a professional manner
- Maintain and update customer information upon request
- Record the calls’ record to the system accurately
Requirements
- DSE Graduates/ Diploma holders or above;
- Night shift duty from 23:00pm to 8:00am
- Minimum 1 year of work experience in Credit Card Centre / Customer service
- Proficient in computer knowledge (including Chinese Word Processing)
- Good command of Cantonese. Fluent in English and Mandarin is an advantage
- Fresh graduates will also be considered