Job Description
- Handle counter services including deposit processing, cheque clearing, remittance ,autopay set up and cheque book issuance etc.
- Ensure efficient counter service operation and provide quality service to customers
- Manage and respond to customer enquiries
- Perform scanning and uploading of client’s account documentation to the system
- Perform account posting on bank charges and audit confirmation etc
- Other ad hoc duties as assigned
Requirements
- Secondary education or diploma holder with minimum 4 years’ relevant working experience
- Knowledge in counter service operation and familiar with cheque clearing/remittance
- Detail minded and customer-oriented
- Team player with good communication and organizational skills
- Proficiency in English and Chinese