Job Title

Claims Investigation Manager (Automotive Claims)

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Job Description


A Global Insurance Company with mainly business in general insurance is now looking for:

Claims Investigation Manager (Automotive Claims)


  • Determine appropriate investigative scope and objectives, and formulate a comprehensive and efficient investigation plan
  • Execute various data and information gathering techniques, including site visit, query and analysis of claimant records and document submitted
  • Conduct in-person and telephonic interviews of reporting parties, victims, witnesses and subjects, including field interviews
  • Analyze investigative evidence and findings to determine if an allegation has been substantiated
  • Obtain evidence in various locations and other third-party facilities
  • Capture critical moments, evidence and forensic reviews within a comprehensive report
  • Communicate investigative results effectively to enable business partners to make informed and responsible decisions
  • Maintain close working relationships with Legal & Compliance team



  • Degree holder of Risk Management, Law and Criminal Psychology or Compliance related disciplines,
  • Holder of motor mechanic qualifications or equivalent is an advantage
  • Min. 6 years or above experience in conducting fraud investigations of insurance claim (automotive claims is preferable)
  • Prior experience in law enforcement agents, general insurance or automotive industry-related claims role are highly desirable
  • Successful track record of conducting successful investigative interviews
  • Ability to query and analyse data to identify potential fraud and misconduct
  • Experience in one or more of the following; audit, compliance, risk assessment, forensic accounting
  • Good command of written and spoken English and Chinese
  • Strong leadership, interpersonal and analytical skills
  • Excellent relationship management and communication skills


Interested parties please send your detail resume in MS WORD format with current and expected salary through “APPLY FOR THIS JOB”.

All data collected will be used for recruitment purpose only & will be used strictly confidential.
Only shortlisted candidates will be notified.

Required: Insurance

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Claims Investigation Manager (Automotive Claims) (ID: 2599)

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