Job Title

Assistant Claims Manager (Insurance)

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Job Description

  1. Supervise the claims team in daily claims operation, enquiries and continuous claims process improvement
  2. Seek verification from stakeholders to ensure delivery of a focused claims services
  3. Promptly handle first and third party claims
  4. Assist manager in preparation of management reports
  5. Develop claims handling strategies to ensure appropriate reserves are set up with due investigations and appropriate specialists
  6. Facilitate the settling of complex claims and process related paperwork
  7. Make improvements in claims operation efficiency and service quality
  8. Review company policies to determine coverage or liability for new claims
  9. Ensure legal compliance, adherence to claims processes, and payments



  1. Degree Holder in Business or insurance discipline or with relevant professional qualification such as ANZIIF / ACII etc.
  2. Work experience in handling general insurance claims
  3. Good negotiation and communication skills
  4. Strong problem-solving and analytical skills
  5. Independent and self-motivated
  6. Proficient in computer literature

Candidate with less experience will be considered as “Claims Officer”.


Interested parties please send your detail resume in MS WORD format with current and expected salary through APPLY FOR THIS JOB.

All data collected will be used for recruitment purpose only & will be used strictly confidential.
Only shortlisted candidates will be notified.

Required: Claims Officer, Clerical / Admin Staff, Underwriter

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Assistant Claims Manager (Insurance) (ID: 3971)

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