Assistant Claims Manager (Insurance Sector)

Job Description

1. Supervise the claims team in daily claims operation, enquiries and continuous claims process improvement
2. Verify with stakeholders to ensure delivery of a focused claims services
3. Handle first and third party claims
4. Assist manager in preparation of management reports
5. Develop claims handling strategies to ensure appropriate reserves are set up with due investigations and appropriate specialists
6. Facilitate the settling of complex claims and process related paperwork
7. Make improvements in claims operation efficiency and service quality
8. Review company policies to determine coverage or liability for new claims
9. Ensure legal compliance, adherence to claims processes, and payments

Requirements

1. Degree Holder in Business or insurance discipline
2. Non degree with relevant professional qualification such as ANZIIF / ACII etc.
3. Work experience in handling general insurance claims
4. Good negotiation and communication skills
5. Strong problem-solving and analytical skills
6. Proficient in computer literature

Candidate with less experience will be considered as “Senior Claims Officer”