Job Description
- Formulate training plans and strategies on staff training and development needs
- Develop training initiatives to support the Bank’s business goals and in alignment with compliance requirements and ethical standards
- Design and deliver skill-based training programs to enhance staff product knowledge and sales , quality service and leadership skills through working closely with internal stakeholders and external partners/vendors for effective training solutions
- Arrange appropriate post-course follow up to ensure staff acquire the necessary technical knowledge and competencies to perform their daily duties
- Contribute to overall training effectiveness by identifying, designing and developing cost effective training modes/learning channels
- Act as business partner of various divisions/functions to offer solutions to any training issues
- Conduct facilitation for in house training programs
Requirements
- Degree holder in Human Resources Management/Finance/Learning and Development or related disciplines
- Minimum 8 to 10 years experience in banking with exposure in managing and delivering training programs for Retail/Corporate Banking
- Sound knowledge of training needs analysis and program development
- Strong leadership, communication and presentation skills
- Proactive and self-motivated
- Proficiency in English, Chinese and Mandarin