Job Description
Responsibilities:
Provide customer service and follow up clients’ inquires by phone calls / emails
Handle enquiries from pension scheme members with professional MPF knowledge and in good manner
Ensure the service is up to standard and comply with regulatory requirements
Ensure that all service queries are resolved timely and recommend improved procedures as appropriate
Requirements:
Degree holder with minimum 2 years’ MPF or related experience
MPF license holder with strong communication skills
Excellent command in English, Cantonese and Mandarin
Immediate available is preferred